Questions?

Please ensure that you have entered your email address correctly with UniqueKidz.  All UniqueKidz emails will be sent from "sales@uniquekidz.shop." To ensure that you receive UniqueKidz emails, add our email address to your contacts list. Many email programs (i.e. Gmail, Outlook) separate emails into newsletter or subscription categories automatically. Please check other folders for your emails. If you do not open each email from UniqueKidz, your email program may start to classify UniqueKidz emails as Junk Mail or Spam. Please check these folders and move UniqueKidz emails back to Inbox or another appropriate folder. 

You can Contact Us here, or in the footer of every page.

So, you bought some of our adorable items and can't wait to get them? Currently, orders are shipping out in 1-2 business days. We ship Monday to Friday (excluding holidays).  Please contact us before placing your order if you need a product by a certain date; if it is possible, we will make every effort to meet your needs.

Shop Pay, Apple Pay, Google Pay and major credit cards are the preferred methods of payment. We also accept Paypal. Immediate payment is required to complete your order. 

At this time, we accept payment in US Dollars, Canadian Dollars, and Australian Dollars. You can choose your currency in the header at the top or in the mobile menu. Please contact us to see if we can enable your home currency.

Many of Unique Kidz products are accessories and as with ALL accessories they should be used or worn with adult supervision. We have children of our own, so extra care is taken to secure pearls, buttons etc…..but adult supervision is still required.

Please see our Refund Policy.

Every page of Unique Kidz website is secured by an encrypted connection. Most major browsers will show a lock icon on the address bar that can be opened to verify our website. Our checkout process uses the highest standard of security as demonstrated by the Shopify Secure button located in Unique Kidz footer and. For more information on how we handle your payment information, please see Unique Kidz Privacy Policy.

Currently, we ship to Canada, Australia, and the USA. If you live in another country, please contact us and we will look into shipping costs and times to your country.

Please contact us before placing your order if you need a product by a certain date; if it is possible, we will make every effort to meet your needs.

If you wish to add onto your order and your order has not shipped yet, please contact us.

U.S. Customers

USPS Standard Shipping (3-5 days) and Priority Mail (1-3 days) options are available. All orders will include tracking. All shipping times are estimated shipping times under normal circumstances.

Canadian Customers

All products will ship with Canada Post Standard shipping and should arrive within 1-3 weeks. Please contact us before placing your order if you require expedited shipping and/or tracking. All shipping times are estimated shipping times under normal circumstances.

We have products available for babies from 1-22 lbs. For baby hats and headbands, we adjust sizes by head measurements.

Product size options can be found just above the add to cart button for each product on the product page. Please order by the listed measurement and not by your child's age. You, the customer, are responsible to accurately measure or weigh your child before buying.

Crochet hat measurements listed in the drop down menu are HEAD MEASUREMENTS, and the hat will measure slightly larger.

(Example: Crochet Hat size Newborn = 13 inches or 13'' head measurement. The Newborn hat will measure a little larger than the 13'' head measurement for a comfortable fit).

If you are in doubt about the proper size for your child, please order a larger size to ensure a good fit and to allow room for your child to grow. Please remember that your baby's head size may increase very quickly within the first 18 months of a baby's life.

For pre-birth orders, please contact us with any sizing concerns.

Wrap a soft tape measure from just above the child's eyebrow line around to the back of the head. The idea is to measure around the largest part of the head. As an alternative, you can wrap a string around your child's head and then measure the string with a ruler.

If you still have questions, we would be happy to help. Please Contact Us and we will try to respond within a few hours Monday to Friday from 9am to 5pm CST.